Privacy Policy

Who are we?

When we say ‘we’ or ‘us’ in this policy, we’re referring to NOZA Limited, 15A Wilmslow Road, Cheadle, Cheshire, SK8 1DW, United Kingdom. This website is created and managed by us.

What sorts of personal information do we hold?

• Registration and contact details – your full name, address, email address and phone number and your contact history;
• Bank account details – your bank account number and sort code;
• Communications –  details and where relevant copies of communications between us, your communication preferences and, if you are a beneficial owner, any information rights you have exercised;
• Payments – a record of your payments to us through out banking statements.
• Contact preferences – how and whether you want us to contact you;

How do we use your personal information?

There are a number of ways in which we use your personal information, depending on how you interact with us.
We may use your information in the following ways:

• Contacting you – we use your personal information to contact you in relation to our products and services, to respond to any queries or questions you have raised with us, to improve the operation of our services, and to consult with you on, or to keep you informed about, any matter of interest to you as a customer.

Our legal basis for processing your personal information

Whenever we process your personal information we have to have something called a ‘legal basis’ for what we do. The different legal bases we rely on are:

• Legal obligation: We are required to process your personal information by law;
• Performance of a contract: We must process your personal information to comply with the Company’s Articles of Association;
• Consent: You have told us you are happy for us to process your personal information for a specific purpose;
• Legitimate interests: The processing is necessary for us to conduct our business, but not where our interests are overridden by your interests or rights;
• Public information: Where we process personal information which you have already made public; and
• Legal claims: The processing of your personal information is necessary for the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity.

Who might we share your personal information with?

We may share your personal information with other individuals or organisations in certain scenarios. For example:

• If we are reorganised or sold to another organisation, we may transfer information we hold about you to them so they can continue to provide the Services to you.
• If we are required to by law, under any rule or code of practice by which we are bound or where we are asked to do so by a public or regulatory authority;
• If we need to do so in order to exercise or protect our legal rights; or
• In response to requests from individuals (or their representatives) seeking to protect their rights or the rights of others.   

You can amend your Alert preferences by using the word “unsubscribe” from our mailing lists of services, products and/or offers.

Your rights                                          

You have a number of rights under data protection legislation which, in certain circumstances, you may be able to exercise in relation to the personal information we process about you.
These include:

• the right to access a copy of the personal information we hold about you;
• the right to correction of inaccurate personal information we hold about you;
• the right to restrict our use of your personal information;
• the right to be forgotten;
• the right of data portability;
• the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effects for you or affects you in any other significant way; and
• the right to object to our use of your personal information.

Where we rely on consent as the legal basis on which we process your personal information, you may also withdraw that consent at any time.

If you are seeking to exercise any of these rights, please contact us using the details in the “Contact Us” section below.

How long will we keep your personal information for?

We will keep your personal information for the purposes set out in this privacy policy and in accordance with the law and relevant regulations. We will never retain your personal information for longer than is necessary.

Security

We take protecting your personal information seriously and are continuously developing our security systems and processes. Some of the controls we have in place are:

• We limit physical access to our buildings and user access to our systems to only those that we believe are entitled to be there;
• We use technology controls for our information systems, such as firewalls, user verification and antivirus software.

Contact us

If you would like to exercise one of your rights as set out in the “Your rights” section above, or you have a question or a complaint about this policy, or the way your personal information is processed, please contact us by:

By email: info@noza.org.uk

By post: Data Protection 15A Wilmslow Road, Cheadle, Cheshire, SK8 1DW, United Kingdom.

You also have the right to lodge a complaint with the UK regulator, the Information Commissioner. Go to ico.org.uk/concerns to find out more.

Policy change

This privacy policy was most recently updated in April 2024. If we make changes to it, then we will take appropriate steps to bring those changes to your attention.